Don’t live in Central Oregon, but still need your fix? You’ve got two options:
1. Ship us your repairs
2. Drop your repairs off at one of our partner businesses throughout the state.
3. Use a combination of both!
TO SHIP US YOUR RESOLE OR REPAIRS:
Our Shipping Forms are Temporarily Unavailable While We Update Them.
Please write on a piece of paper your name, your contact info, the item, and what the repair is.
Please make sure items are clean & repairs needed are clearly marked.
If padding your repairs, please do not use styrofoam peanuts. We don’t have a way of recycling them & they are a mess.
In the summer months, we highly recommend insulating your climbing shoes for shipping. Newspaper works great. The possible long term exposure to heat from sitting in a mail truck or mail box can cause de-laminating of the sole.
Once we receive the repair or resole we will call you to confirm the work, the pricing, and payment info if you’d like to proceed.
TO SHIP, PLEASE SEND TO:
The Gear Fix, LLC
ATTN: Shoe Shop or Sewing Shop (Pick One!)
550 SW Industrial Way, Suite 183
Bend, OR 97702
MAKE SURE TO INCLUDE YOUR CONTACT INFORMATION AND THE DESIRED REPAIR!
For shipping we recommend USPS Priority Shipping. It comes with $50 insurance, tracking, & delivers on Saturdays.
TO DROP YOUR REPAIRS OFF AT ONE OF OUR PARTNER BUSINESSES:
This option will take a little bit longer but you will save on shipping. Please call for current turnaround times & pick-up dates.
If you have any questions about pricing or your repair specifically, please call or e-mail us directly.
Please make sure your items are clean. Tents & sleeping bags are in their stuff sacks, not loose.
Each location will have a tag for you to fill out. Please fill it out completely & clearly describe or mark the repairs that are needed.
Currently our pick ups / drop offs are every other Monday. For exact days please click on our Calendar here.
OUR CURRENT (But Growing) DROP OFF LOCATIONS*:
Note: Our partner climbing gyms are for climbing & approach shoes only. Our outdoor shop partners are for everything.
SMITH ROCK / TERREBONNE
*All of the above businesses are independently owned & operated. They all choose to partner with us to better serve their customers. They do not receive any payment for providing this opportunity. We ask in return that you support them. We are selective when choosing are partners & each of these businesses was chosen because of how they take care of their customers.
Let’s show ’em some support!
THANK YOU FOR THE OPPORTUNITY TO KEEP YOU AND YOUR GEAR GOING!