Shipping Repairs

Don’t live in Central Oregon, but still need your fix?  You’ve got two options:

1. Come climb at Smith Rock, check one of our many breweries, and drop them off in person!

2. Ship Them To Us


TO SHIP US YOUR RESOLE OR REPAIRS:

Our Shipping Forms are Temporarily Unavailable While We Update Them.

Please write on a piece of paper your name, your contact info, the item, and what the repair is.

Please make sure items are clean & repairs needed are clearly marked.

If padding your repairs, please do not use styrofoam peanuts.  We don’t have a way of recycling them & they are a mess.

In the summer months, we highly recommend insulating your climbing shoes for shipping.  Newspaper works great. The possible long term exposure to heat from sitting in a mail truck or mail box can cause  de-laminating of the sole.

Once we receive the repair or resole we will call you to confirm the work, the pricing, and payment info if you’d like to proceed.

TO SHIP, PLEASE SEND TO:

The Gear Fix, LLC
ATTN: Shoe Shop or Sewing Shop (Pick One!)
550 SW Industrial Way, Suite 183
Bend, OR 97702

MAKE SURE TO INCLUDE YOUR CONTACT INFORMATION AND THE DESIRED REPAIR!

For shipping we recommend USPS Priority Shipping.  It comes with $50 insurance, tracking, & delivers on Saturdays.



THANK YOU FOR THE OPPORTUNITY TO KEEP YOU AND YOUR GEAR GOING!